What we do

Keeping on top of a busy inbox and schedule can be overwhelming. I can organise your diary, book appointments, prioritise emails, and set reminders so you never miss an important deadline or meeting.

From letters and reports to presentations and spreadsheets, I prepare clear, professional documents that meet your needs. I can format, proofread, and polish documents so they’re ready to share with clients, staff, or stakeholders.

I work remotely to provide flexible support, but I’m also available to attend your office when needed. Whether it’s organising filing systems, setting up personnel files, or managing physical documents, I can ensure everything is structured, efficient, and easy to maintain.

My customer service support services include managing customer inquiries, resolving issues or complaints, and providing support through phone, email, and chat. I ensure high-quality customer service that meets your business needs and exceeds your customers' expectations.

Accuracy is key when it comes to records. I can input and maintain data, manage spreadsheets or databases, and ensure information is up to date, well-organised, and easy to find. I can devise spreadsheets and databases to support you. 

With a background in recruitment management, I can support you through the full process: drafting job adverts, shortlisting applications, scheduling interviews, preparing paperwork, and assisting with onboarding. I can support you with aspects of HR, from sickness management to dismissal. 

I offer a wide range of administrative support services to help you run your business more efficiently. From answering calls to scheduling appointments, I can handle all your administrative tasks so that you can focus on growing your business.

Drawing on NHS and clinical administration experience, I can handle correspondence, manage patient or staff records, process medical notes, and provide confidential support to healthcare teams.

I can make meetings more productive by preparing agendas, taking accurate minutes, and tracking follow-up actions. This ensures discussions are recorded and tasks are actioned.

If your current way of working feels disorganised, I can review and streamline systems to save time, reduce duplication, and keep everything running smoothly.

Having worked in roles where discretion is essential, I understand the importance of handling sensitive information securely and professionally. You can trust me to keep your business matters private.

From one-off projects to ongoing workloads, I can help plan, coordinate, and deliver tasks on time. Whether it’s organising a new system, overseeing admin processes, or managing deadlines across a team, I’ll keep everything on track so you can focus on the bigger picture.